About Us

We operate under a highly decentralised business model, allowing our experienced local teams to be the primary decision makers for our customers. Such a structure ensures that individual customer requirements are met with a first-class service. Our national infrastructure supports these efforts, enabling us to provide a consistent service throughout the UK.

We are committed to maintaining extensive stock local to the customer's needs enabling us to offer the UK’s top brands ready for same-day delivery or collection. Our inventory also boasts a vast range of boiler spares, provided through our own central distribution, guaranteeing next-day availability for over 20,000 items.

Whether you are a small or large customer, our aim is to provide you with the very best of service and ensure you come back time and time again.

With over a century of expertise we are very proud of our history. Since we first opened our doors in 1896, exceptional customer service and expertise are the key to our continued success.

We’ve built a reputation as a specialist merchant of plumbing, heating and bathroom products for the trade and retail. We are proud to be an independent company with a passion for what we do. Our locations can be found right across the East Midlands. See the location finder above for your nearest one.

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